General Terms and Conditions

The following General Terms and Conditions apply for all orders via our online shop.

Contractor, Customer Service
The purchase contract is concluded with Swiss Galoppers Europe BV (hereafter referred to as SG). Further information about us can be found in the imprint. You can reach our customer service for questions, complaints and complaints Mon-Fri 09.00-12.00 and from 13.00-16.00 on the telephone number +41 52 763 43 43.

Contract Completion
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the order button you enter a binding order of the goods contained in the shopping cart. The confirmation of the receipt of the order is made together with the acceptance of the order immediately after the sending by an automated e-mail. This confirmation of the purchase is the result of the purchase agreement.

The condition for an effective conclusion of the contract is always that the ordering process is completed by sending the order.

All sales prices stated in the shop are final prices in Euro, including the applicable VAT.

Shipping Cost
In addition to the product prices indicated, shipping costs are also added. You can find out more about the shipping costs at the offers or on the shipping cost overview in the online shop.

Payment is made in advance or one of the other payment methods offered.

If you select the payment method in advance, we will give you our bank account in the order confirmation and deliver the goods after receipt of payment.

We deliver only in transit. A self-recovery of the goods is not possible.

Packing Station
We do not deliver to packing stations.

Retention of title
The goods remain the property of SG until full payment is made.

Transport damage
If goods are delivered with obvious transport damage, please complain as soon as possible with the delivery person and please contact us immediately. The failure to reclamation or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. They help us, however, to meet our own claims against the transport company or to be able to make transport insurance.

Revocation Instruction
On the page Revocation Instruction all important information on the condition and consequences of the statutory right of revocation in the case of shipping orders are described. In addition, SG also provides a revocation form for exercise there.

We make use of the possibility to pay you the costs of the return as part of the exercise of the statutory right of revocation in the above instruction: You have to bear the regular costs of the return, if the delivered goods correspond to the ordered goods.

Contract Text Storage
We save the contract text and send you the order data and our Terms and Conditions by e-mail. You can view the Terms and Conditions here at any time on this page.

Return and exchange:
In principle, there is no automatic right to return or exchange hoof boots.

Due to incorrect orders (measurement errors by the customer), an exchange is possible if this has been agreed with SG customer service. Exchanges are only possible for unused hoof boots including accessories in the original packaging. The costs for postage and packaging shall be borne by the customer. Returns may only be made using the return letter sent by SG by E-Mail.

Limitation of Liability:
To the extent permitted by law, any liability for damages in case of improper use and installation of the product, as well as for damage caused to third parties and equidae, shall be rejected. The rider/rider is responsible for the liability of third parties. A liability for normal wear and wear parts are excluded.

In the case of damage caused during the first 3 months (from the date of delivery), the amount of liability shall be limited to the purchase price held in the order confirmation.

Privacy statement:
SG is following the new DSVGO of the EU. All details on data protection can be Privacy policy from the table.

We use the data you provide for the fulfillment and processing of your order. Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods (name, address, possibly Telephone number to vote on delivery dates. In order to process payments we may give your payment data continue to our house bank. Your data will not be passed on to other third parties or any use for advertising purposes. With the complete processing of the order, your data will be blocked for further use and deleted after the expiry of the tax and commercial law regulations.

If you sign up for the newsletter, your e-mail address will only be used for the sending of the newsletter with your consent until you log out of the newsletter.

Your personal data will be transmitted in encrypted form via SSL, RSA 1024 bits over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, alteration or dissemination of your data by unauthorised persons. However, despite regular checks, full protection against all dangers is not possible.

You have a right to free information about your stored data and, if necessary, a right to rectification, blocking or erasure of such data. If you have any questions about the collection, processing or use of your personal data, if you have any information, correction, blocking or deletion of data, please contact the SG Customer Service.

Pictures and texts
All images and text material on our homepage are the property of SG and may not be copied or used in any way.

Data from third parties, products and services
Links and references to other websites are for information purposes only. If SG presents links to third party websites, it does not mean that SG recommends the products or services offered by or through this website. SG accepts no liability or liability. Responsibility for the content, use or availability of websites to which reference is made or which refer to this website. The use of such links takes place at your own risk. The information provided on this website has not been further investigated with regard to its accuracy, adequacy, completeness or timeliness. Requests for the inclusion of links to third party websites are subject to a number of criteria.

Special provision USA and Canada
The SG produces and distributes its horseshoes majority in Europe. Orders are not executed by and after the US and Canada. An operating and product liability for the USA and Canada shall be excluded. If a person or company from one of these countries in Europe is able to buy an SG product and to take or sell to the USA or Canada, any liability on the part of the SG is rejected.

SG reserves the right to change the information provided on or through this website, including the text of these Terms and Conditions, at any time without notice. It is recommended that you check regularly to see if the information provided on or through this website has been changed, including the text of these Terms and Conditions.

Contract Language
The language available for the conclusion of the contract is German.

Applicable law and place of jurisdiction
These General Terms and Conditions and the contracts based on them shall be governed exclusively by Dutch law. Any legal disputes arising out of or in connection with this General Terms and Conditions shall be submitted exclusively to the competent court in the Netherlands.

Swiss Galoppers Europe BV
Managing Director: Enrico Maraffio

Alternative dispute resolution pursuant to Art. 14 (1) ODR-VO and § 36 VSBG:
The European Commission is providing a platform for online dispute resolution (OS), which is available under found. We are not obliged and unwilling to participate in a dispute settlement procedure before a consumer arbitration body.